About us

Welcome to Grosvenor Casino Bristol, where we've been bringing excitement and entertainment to our customers for decades. Our story began many years ago in the UK leisure sector, with individual venues like ours here in Bristol operating under changing branding and ownership.

Today, as part of The Rank Group Plc, a major UK gambling and entertainment company listed on the London Stock Exchange, we're proud to be a leading name in regulated online casino games. Our operation is held by Rank Group subsidiaries such as Grosvenor Casinos Limited and Rank Leisure Holdings Ltd., with licences for both our physical venue and online services.

We've always been about providing an experience that goes beyond just playing games - we offer social and entertainment benefits like live tables, bar and restaurant facilities, and in-person customer service. Our brand is built on the principles of responsible gaming, which is why you'll see us promoting UK support organisations such as GamCare, GambleAware, and the National Gambling Helpline through our website and promotional materials.

At Grosvenor Casino Bristol, we're part of a wider network that's dedicated to regulated online casino experiences. Our games are all supplied by reputable providers, with robust random number generator (RNG) testing carried out by independent laboratories like eCOGRA, iTech Labs, GLI, or BMM. This ensures the fairness and integrity of our slots and table outcomes.

Our responsible gaming tools include player-set deposit limits, loss and session limits, reality checks, time-outs for short breaks from gambling, and long-term self-exclusion options that can cover all Grosvenor products. We've made these controls easily accessible from account settings online and supported by in-venue staff here at the Bristol property.

Our commitment to responsible gaming extends beyond our tools - we believe it's about creating an environment where players feel comfortable taking breaks or seeking help when needed. That's why you'll find visible safer gambling materials on our gaming floor, along with trained staff available to provide advice and support.

We're proud of what we offer at Grosvenor Casino Bristol and across our network: a wide range of games from top providers, robust responsible gaming tools, the convenience of linking on-venue experiences with online play for UK customers. Come visit us in person or join us online today!